Terms of Service

Last updated: August 2026

1. Who we are

greenlyhouse.com is operated by MaSerreVerte SAS, a French simplified joint-stock company (société par actions simplifiée) registered with the Paris Trade and Companies Register under number 937 832 947, with its registered office at 60 Rue François Ier, 75008 Paris, France, EU VAT FR79937832947 ("Greenlyhouse," "we," "us"). Greenlyhouse is a brand owned and operated by MaSerreVerte SAS. By using this site or placing an order, you agree to these terms.

2. Products

We sell polycarbonate greenhouse kits and accessories. Products ship flat-packed and require assembly. Photographs are representative; minor variations in finish and hardware may occur. Dimensions given in feet are converted from metric manufacturing sizes and are accurate to within a fraction of an inch. Where an exact footprint matters, use the exact figure listed in the specifications on the product page.

3. Prices and payment

All prices are in US dollars and include all taxes. The price you see on the product page is the price you pay, with no additions at checkout. We may change prices at any time; the price that applies is the one shown when you place your order. Payment is taken in full at checkout.

4. Orders

Your order is an offer to buy. We may decline or cancel an order, including after it is placed, if the item is unavailable, if there is a pricing error, or if we suspect fraud. If we cancel, you are refunded in full.

5. Shipping and risk of loss

Shipping terms are set out in our Shipping Policy, which forms part of these terms. Delivery estimates are estimates, not guarantees. Risk of loss passes to you on delivery. Inspect your shipment and note any damage on the delivery receipt before signing.

6. Returns

Returns are governed by our Refund and Return Policy, which forms part of these terms.

7. Assembly and site preparation

You are responsible for preparing a suitable, level foundation, for anchoring the structure properly, and for complying with any local permit, zoning, HOA or setback requirements that apply where you live. We do not provide site preparation or installation and cannot advise on local regulations.

8. Warranty

Every greenhouse comes with a 10-year limited warranty against manufacturing defects in the frame and panels, starting on the date of delivery. If a covered defect appears, we repair the structure or ship the replacement parts free of charge; where a repair is not possible, we replace the affected component.

The warranty does not cover normal wear, damage caused by improper assembly, an unsuitable foundation or missing anchoring, unauthorized modifications, or loads and weather events exceeding the structural specifications listed on the product page. Transit damage is handled separately under our Refund and Return Policy.

To make a claim, email support@greenlyhouse.com with your order number, a description of the issue and photos. Nothing in these terms limits any warranty right you have under applicable law.

9. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or relating to your purchase is limited to the amount you paid for the product. We are not liable for indirect, incidental or consequential damages, including damage caused by improper assembly, inadequate foundation or failure to anchor the structure.

Some states do not allow certain limitations, so parts of this section may not apply to you.

10. Intellectual property

All content on this site, including text, photographs, logos and layout, belongs to Greenlyhouse or its licensors and may not be reproduced without written permission.

11. Governing law

These terms are governed by the laws of France, without regard to conflict of law rules, and any dispute will be brought in the courts of Paris, France. If you are purchasing as a consumer, nothing in this section deprives you of any mandatory consumer protection granted by the laws of your state of residence.

12. Changes

We may update these terms. The version in force is the one published here when you place your order.

13. Contact

Customer service: support@greenlyhouse.com

MaSerreVerte SAS · 60 Rue François Ier, 75008 Paris, France · support@greenlyhouse.com · +33 1 89 62 38 72 (FR) · +32 460 22 86 01 (BE)