Privacy Policy

Privacy Policy

At GreenlyHouse, we place the utmost importance on protecting your privacy. This privacy policy aims to transparently inform you about our practices regarding the collection, use, and protection of personal information you provide to us when using our website greenlyhouse.com.

1. Collection of Personal Information

When you interact with our website, particularly when making a purchase, we may collect the following personal data:

Your first and last name
Your email address
Your full postal address
Your phone number
Your order number
Your product preferences

This information is collected for the purpose of:

Processing your orders efficiently
Personalising your shopping experience
Continuously improving our services

2. Use of Personal Information

The personal information you provide to us is used to:

Process and deliver your orders accurately
Communicate with you regarding your orders, product updates, and special offers
Respond to your enquiries and resolve your concerns promptly
Improve our website, products, and services based on your feedback
Personalise your browsing experience and product recommendations
Fulfil our legal and tax obligations

3. Protection of Personal Information

We implement robust technical and organisational security measures to protect your personal data against unauthorised access, modification, disclosure, or destruction. These measures include:

Encryption of sensitive data
Firewalls and intrusion detection systems
Strict access protocols for our employees
Regular security audits

4. Sharing of Personal Information

Your personal data is not sold or rented to third parties. It may only be shared in the following cases:

With carefully selected third-party service providers who assist us in processing your orders, such as delivery or payment services
When required by law, to respond to legitimate government requests, or to protect our legal rights
In the event of a merger, acquisition, or sale of company assets, with a guarantee of confidentiality

5. Your Rights and Choices

In accordance with data protection laws, you have the following rights:

Right of access to your personal data
Right to rectification of inaccurate information
Right to erasure of your data (in certain circumstances)
Right to restriction of processing of your data
Right to data portability
Right to object to the processing of your data

You may exercise these rights or unsubscribe from our marketing communications at any time by contacting us at contact@greenlyhouse.com or by using the unsubscribe links provided in our emails.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, analyse traffic, and personalise content. You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We reserve the right to modify this policy to reflect changes in our practices or applicable legislation. The date of the last revision will always be displayed at the top of this page. We encourage you to review this policy regularly.